Privacy Policy
Architecting trust through transparency. Our global privacy framework is designed to protect the digital foundations of your enterprise.
1. Data Controller Information
Corporate HQ
Webronic Industries Private Limited
33, East Abhiramapuram, Second Street, Mylapore, Chennai - 600004, India
Dedicated Support
DPO Inquiries
security@webronic.com
General Inquiries
privacy@webronic.com
2. Information We Collect
2.1 Identity Data
Name, title, company position
Contact Data
Email, telephone, business address
Business Data
Company name, type, GSTIN/Tax ID
Technical Data
IP address, browser, device info
Usage Data
System interactions, access logs
Communication
Feedback, correspondence, support
2.2 Special Categories
We do not intentionally collect sensitive personal data (health, biometric, religious origin) unless explicitly required for service delivery with your consent.
3. How We Collect Data
Direct Interactions
Form submissions, contact requests, and service registration.
Automated Tech
Cookies, server logs, and automated tracking pixels.
Third Parties
Business partners, technical providers, and public sources.
4. Legal Basis for Processing
Contract Performance
To fulfill our contractual obligations to you
Legal Obligation
To comply with legal and regulatory requirements
Explicit Consent
When you have given us clear permission for a specific purpose
Legitimate Interests
For business operations and service improvement
5. How We Use Your Information
| Purpose | Type of Data | Legal Basis |
|---|---|---|
| Retail Automation Services | Identity, Contact, Business | Contract Performance |
| Maintenance & Support | Contact, Technical, Usage | Contract & Legitimate Interest |
| Service Improvement | Usage, Technical | Legitimate Interest |
| Security & Fraud Prevention | Technical, Transactional | Legal Obligation |
| Regulatory Compliance | All applicable data | Legal Obligation |
| Marketing (Opt-in) | Contact, Usage | Consent |
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7. Data Security Measures
8. Data Retention
Contract Data
Duration + 7 years
Financial Records
7 years (Tax/Audit)
Support Logs
3 years
Marketing Data
Until Opt-out
Security Logs
3-5 years
9. Your Privacy Rights
01
Right to Access
02
Right to Correction
03
Right to Erasure
04
Restriction of Processing
05
Data Portability
06
Right to Object
07
Withdraw Consent
To exercise these rights, email us at privacy@webronic.com. We aim to respond within 30 days.
11. Children's Privacy
Our services are not directed at children under 18 years of age. If we discover data collected from a minor, we will delete it immediately.
12. Data Breach Notification
In the event of a breach posing high risk, we notify affected individuals and relevant authorities within **72 hours**.
13. Third-Party Links
We are not responsible for the privacy practices of external sites linked from our platform. Please review their policies independently.
14. Changes to Policy
We may update this policy periodically. Continued use of our services constitutes acceptance of the latest version.
15. Data Processing Agreements (DPA)
We process personal data on behalf of clients under strict DPAs compliant with **GDPR Article 28** and the **Indian DPDP Act**.
16. Legal Compliance
India
DPDP Act 2023
Data Protection
India
IT Act 2000
Information Tech
Europe
EU GDPR
Global Standard
Secure. Compliant. Future-Ready.
Questions about your data? Reach out to our dedicated compliance team for a full data processing report.